Dear customer,
You are very important to us. And we are in the midst of expanding. So to improve our service, we now have a new TechSupport HelpDesk System to manage all issues from clients!
All you have to do, is to remember our website address http://support.networkz.com.sg
Some notes on basic usage:
1. Registering as user first time
Register yourself with your work/g+/facebook email id.
Or simply skip this step and go to #2. (You can register/verify email accounts for this login later on)
2. To login to view your all the issues, replies, and statuses of tickets, login with the registered id at:
www.networkz.com.sg/support
3. To submit new issues
Whether its your first or subsequent times, you can always send via your outlook/gmail/work email software to:
support@networkz.com.sg
Do send it from the same email id each time though. Our system will recognise your id and link up all your issues together in a login panel.
But of course, if you login here and submit, the issues will look neater.