How To Use System

Click on related parts to see how to submit, view and reply tickets.

Getting Started
Dear customer, You are very important to us. And we are in the midst of expanding. So to improve our service, we now have a new TechSupport HelpDesk...
Thu, 13 Nov, 2014 at 4:47 PM
How To Track Multiple Issues Easily
Tip: Whenever you submit an issue:  state clearly the subject         Method 1. By Email For every new batch of issues that you are submitting via ...
Fri, 27 Nov, 2015 at 8:33 AM
More Info
We are going to put more info on this section bit by bit! Some will be common questions on certain modules related/not related to you.  So next tim...
Thu, 13 Nov, 2014 at 1:19 AM
How To Submit Ticket Using Emails?
There has been changes to our helpdesk settings.  To make our work more efficient, do not use email to send/reply tickets. To reply/add more commen...
Mon, 27 Jun, 2016 at 10:29 PM